The reason why queues build up in most hospitals is that the number of visitors and attendants at any given time is significantly out of proportion
Once a patient joins a Dear Dr. They can track their booking status. The queue management software can be paired with all the digital signage screens across the premise, such as the cafeteria, the reception, the waiting rooms, the emergency departments, or the pharmacies
Queue management systems are as helpful for hospital receptionists as they are to patients. Front desk workers can keep track of the number of patients in line and the number of no-shows
When there is a shortage of personnel, optimizing resource allocation becomes a priority. Digital queue management software can deliver real-time reporting and analytics for critical decision-making, such as anticipating peak hours to maximize staff productivity or requesting more assistance
During the COVID-19 pandemic, emergency departments were one of the hardest-hit areas. Many patients hurried to the emergency room after being infected or fearing contamination
Mobile tracking is another important feature in Dear Dr. to make sure your system sends regular notifications and reminders on the patients’ mobile phones